Common questions about Emily AI, safety, data, and campus use.
Can I use voice with Emily?
Yes. Send Telegram voice notes or lecture recordings — Emily transcribes them for tutoring and proofreading. Replies are text by default; optional voice notes (TTS) follow when voice is on. Say “voice off”, “text only”, or /voice off for faster text-only replies.
Does Emily track my location?
Only when you share it in Telegram (attach → Location). Emily keeps it briefly (~15 minutes) for directions, weather context, geofence reminders, and Uber estimates — per-user, not continuous tracking. Family check-ins are separate and student-initiated.
Can Emily hallucinate?
Yes. Like any LLM, Emily can be incomplete or incorrect. Campus and file-based answers are designed to use your institution's KB and materials you share; Emily may hedge when uncertain. Use Emily to learn and organize — not as the final word on grades, medical, or legal matters.
Is Emily just ChatGPT with a tutor prompt?
No. Enforced product behavior: guardrails, modes, memory controls, export/forget, Terms, and campus routing — not prompt-only.
Sensitive academic topics?
Allowed when genuinely academic; blocked when sexualized or romantic roleplay.
Does Emily monitor everything?
Safety filtering yes; surveillance no. Violations logged locally 30 days. Trusted contact only for crisis or spend alerts.
Romantic or sexual use?
Refused, logged locally, no parent alert unless mental-health crisis.
Can students delete data?
Yes — /forget everything, scoped forget, privacy mode, per-turn private. See Privacy Policy for exceptions (e.g. files already in your Google Drive).
Replace teachers?
No — augmentation for after-hours clarification and practice.
Schools / white-label?
Roadmap. Contact support@emily-ai.net for pilot interest.
College applications?
Checklists, deadlines, essay guidance — not ghostwritten essays. Use proofreading on your draft.
Career exploration?
Research and official links — not resume/cover-letter writing.
Family location / check-ins?
Opt-in student-initiated check-ins — not continuous tracking.
Household / WiFi storage?
Opt-in, encrypted, private scope by default.
Notion planning?
Assignments, classes, Drive links, reminders — when OAuth configured.
Where is data stored?
Primarily on dedicated infrastructure you connect to via Telegram — local-first JSON and SQLite, not a multi-tenant student cloud. Optional copies go to your Google Drive when you export. See Privacy Policy.
Can I download everything Emily knows about me?
Yes. Send /exportdata in Telegram for a ZIP (rate-limited). Session markdown can also go to Google Drive with /export.
Does Emily share my chats with OpenAI or Google?
Emily sends prompts to AI providers to generate responses. When anonymization is enabled (default), personal identifiers are scrubbed and replaced with opaque tokens before those calls. Subprocessors are listed at /subprocessors.
Do I have to accept Terms?
Yes. Before chat (except /help and /emergency), you confirm you are 18+ and agree to the Terms and Privacy Policy.
Is Emily only for one university?
Emily ships with campus knowledge for your configured institution (pilot: Western University, London, Ontario). Tell Emily your campus or ask campus-specific questions; generic university answers are a fallback, not the default.