Try Emily or get help in chat
Students
If you’ve been invited, open Emily on Telegram. First-year copilot: sourced campus or silence, study without the answer key, reminders that fire. Pilot mode — slower replies and active tuning.
Pick the path that matches you. Students use Telegram; schools, parents, and privacy requests can reach us by email.
Institutions & student services
School pilot
Unofficial Western's science program Telegram copilot at Western University in London, Ontario. White-label and admin dashboard are later — not a current institutional product.
Questions about safety & data
Parents
Ask about guardrails, what Emily remembers, export/delete, or how crisis alerts work — before your student signs up.
Bugs & product feedback
Beta feedback
Emily is in active development. Report bugs, confusing replies, or feature ideas — include your Telegram username if relevant.
Data rights & policy
Privacy
Questions about the Privacy Policy, subprocessors, export, forget, or a formal privacy request.
What to expect
- Students: fastest on Telegram — Emily is the product.
- Pilot: replies may be slower while we refine accuracy and routing. If you get a self-correcting message, wait about 10 minutes and retry before emailing unless it's urgent — some fixes are automatic, others need a human.
- Email: we aim to reply within a few business days during the pilot.
- Crisis: Emily is not an emergency service. Students in crisis should use /emergency in Telegram or local crisis lines (988).
Direct addresses: support@emily-ai.net · privacy@emily-ai.net